Privacy Policy
A clear explanation of what data we hold, why we hold it and the rights you have under the General Data Protection Regulation.
Last updated: June 2026
The controller’s full identification details (registered name, tax ID and registered office) will be added before the site goes fully live. The fields marked below are to be completed by the owner.
Who is the controller
The owner of this website is the data controller for the personal data you provide through it.
Controller
- Trading name
- [Trading name — pending owner]
- Registered name
- [Registered name — pending owner]
- Tax ID (CIF)
- [CIF — pending owner]
- Registered office
- [Registered office — pending owner]
- Location
- [Location — pending owner]
- [Email — pending owner]
What we collect
We only process the data you give us voluntarily through the contact form and the on-site enquiry assistant:
- Identity and contact details: your name, email address and phone number.
- Your enquiry: the service you are interested in (buying, selling, letting, valuation, management, renovation, energy certificate or investment) and your message.
- Source data: campaign parameters (UTM tags) that show how you reached the site, where present, so we can see which channels work.
Purposes and lawful basis
We use your data for the purposes below, each with its lawful basis under Article 6 of the GDPR:
| Purpose | Lawful basis |
|---|---|
| Answering your enquiry by email, phone or WhatsApp. | Your consent and steps taken at your request before any contract. |
| Managing the property relationship if you decide to instruct us. | Performance of a contract or pre-contractual steps. |
| Reviewing, in aggregate, which campaigns generate enquiries. | Our legitimate interest in improving how we communicate. |
| Meeting legal obligations (tax, commercial). | Compliance with a legal obligation. |
How long we keep your data
We keep your data for as long as our relationship lasts and, afterwards, for the periods required by law to deal with any liabilities. If your enquiry does not lead to a contract, we keep the data only as long as needed to handle it and then delete or anonymise it.
Who we share it with
We do not sell or share your data with third parties, except where the law requires it. To run the service we rely on processors who act under contract and on our instructions only:
- Our hosting and infrastructure provider (servers located within the European Union).
- Our email provider, to manage our correspondence with you.
We do not transfer your data outside the European Economic Area. If that ever changes, we will update this policy with the appropriate safeguards.
Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and data portability at any time by writing to us from the contact page and telling us which right you wish to use.
EXERCISE YOUR RIGHTS
Your data, in your hands
Write to us to access, correct or delete your data. There is no charge.